Legal
Last updated: 4 July 2026
Sunshine Scrub Window Cleaning ("we", "us" or "our"), based in Duncraig, Western Australia, respects your privacy. This policy explains how we collect, use, store and protect your personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We only collect the information we need to quote for and carry out cleaning work, such as:
We don't collect sensitive information (such as health or financial account details) and we ask that you don't send it to us.
We collect information directly from you — when you fill in our online quote form, call or text us, email us, or speak with our crew. If you contact us through Facebook or Google, we may receive your information through those platforms as well.
We use your personal information to:
We won't use your information for unrelated marketing without your consent, and you can opt out of any reminders at any time.
We do not sell your personal information. We only share it where necessary to run our business — for example with trusted service providers who help us operate (such as our website host or a scheduling tool), or where we're required to by law. Any providers we use are expected to protect your information to the same standard we do.
We take reasonable steps to keep your information secure and to protect it from misuse, loss, or unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law, and we securely dispose of it when it's no longer needed.
We sometimes take before-and-after photos of our work. If we'd like to use a photo of your property on our website or social media, we'll ask your permission first, and we won't include information that identifies your address without your consent.
Our website may use basic cookies and analytics to understand how visitors use the site and to improve it. Our online quote form sends your enquiry to us by email or SMS from your own device — we don't store form submissions on a database. Any embedded maps or content from third parties (such as Google) are subject to those parties' own privacy policies.
You have the right to ask what personal information we hold about you, to ask us to correct it if it's wrong, and to ask us to delete it where we're not required to keep it. Just get in touch using the details below and we'll help.
If you're concerned about how we've handled your personal information, please contact us first — we'll take it seriously and work with you to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. The current version is always the one published here, with the "last updated" date shown at the top.
To ask about your information or this policy, reach us at:
Please note: This page is provided for general information and isn't legal advice. We recommend having a qualified professional review this policy to make sure it fits your business before you rely on it.
